GSOFT is currently looking for a Customer Success Specialist for its Officevibe team. Officevibe is a tool that allows organizations to measure and improve workplace culture and employee engagement.

Typical day :

  • Being responsible for onboarding and managing customers through the lifetime of their relationship with Officevibe.
  • Work closely with the team to develop and execute effective and efficient onboarding and adoption strategies to help drive usage and growth.
  • Deliver training program for managers to enhance their skills
  • Analyze user metrics; identify trends and recommend possible strategies/solutions to improve adoption.
  • Ensure that the customer is happy and maintains a long term successful relationship with Officevibe

You are :

  • Genuine
  • Creative and innovative
  • Someone who holds client satisfaction close to your heart
  • Outgoing, self-reliant and able to take the lead on tasks
  • Self-directed

You have :

  • A minimum of 3+ years of experience in Human Ressources or management consulting
  • A bachelor degree in Human Ressources or Management (an asset)
  • Exceptional verbal and written communication skills in english
  • Experience working with clients at multiple levels within an organization
  • Excellent analytical, problem solving and coordinating skills
  • Service-oriented mindset

You love:

  • Improving employee quality of life and happiness
  • Having your opinions considered and encouraged
  • Evolving in a constantly growing environment that pushes you to surpass yourself every day
  • Celebrating your successes in style: holiday parties at the other end of the world, going out for happy hour, participating in team activities, etc.
  • Being yourself with colleagues and having fun at work
  • Working in an inspiring office environment
  • Benefiting from various perks such as: health insurance, RRSP plans, unlimited vacations, near-full reimbursement of OPUS card and free lunches, etc.
  • Having the tools to take care of yourself: reimbursement of activities and sporting equipment, team building activities.

GSOFT is a Quebec-based software engineering company recognized for its office culture and employee happiness. Its passion for innovating and creating products which have a positive impact on employees in the workplace is second to none.

Our most recognized products are Sharegate, a management tool that makes SharePoint & Office 365 simpler than ever, and Officevibe, a platform that measures and increases employee engagement by giving them a unique voice within their organization.

With over 10,000 clients in 110 countries, GSOFT is asserting its spot as a global leader in the technology industry.

 

\_( o.O )_/
The application period is closed.


Please take a look at the other job opportunities currently offered.

Help us pursuing our mission

More Opportunities

Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch. Created with Sketch.