GSOFT is looking for a technical support specialist for their Sharegate team!
A typical day would include:
- Offer the best technical support to all Sharegate product users
- Help clients adopt best practices
- Adapt and enhance communication with the team and clients
- Communicate efficiently in English and French
- Use your creativity to help Sharegate and GSOFT innovate
- Collaborate with developers, salespeople, and technical support team
- Work with the best team in Quebec…and the world!
Our ideal candidate:
- Is curious
- Is passionate about new technology
- Understands the Microsoft ecosystem (ideally SharePoint and computing infrastructure)
- Has 2 to 4 years experience in technical application support
- Is ready to provide exceptional client support without limiting him/herself to our tool
- Is interested in working as a team and constantly taking things to the next level
- Is ready to improve on a consistent basis thanks to the help of the team
- Is happy in an environment in constant evolution
- Is perfectly bilingual (English and French)
- Improving employee quality of life and happiness
- Having your opinions considered and encouraged
- Evolving in a constantly growing environment that pushes you to surpass yourself every day
- Celebrating your successes in style: holiday parties at the other end of the world, going out for happy hour, participating in team activities, etc.
- Being yourself with colleagues and having fun at work
- Working in an inspiring office environment
- Benefiting from various perks such as: health insurance, RRSP plans, unlimited vacations, near-full reimbursement of OPUS card and free lunches, etc.
- Having the tools to take care of yourself: reimbursement of activities and sporting equipment, team building activities.
GSOFT is a Quebec-based software engineering company recognized for its office culture and employee happiness. Its passion for innovating and creating products which have a positive impact on employees in the workplace is second to none.
Our most recognized products are Sharegate, a management tool that makes SharePoint & Office 365 simpler than ever, and Officevibe, a platform that measures and increases employee engagement by giving them a unique voice within their organization.
With over 10,000 clients in 110 countries, GSOFT is asserting its spot as a global leader in the technology industry.